Privacy Policy

Positive Parenting Pathway (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details provided when you book a session or make an inquiry.

Child-Related Information: Information about your child’s needs, challenges, and family dynamics, provided voluntarily for consultation purposes.

Payment Information: If applicable, billing details may be processed securely via a third-party payment provider.

Website Usage Data: When visiting our website, we may collect data such as IP address, browser type, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

Your information is used to:

✔ Provide consultations and support tailored to your needs

✔ Respond to inquiries and manage bookings

✔ Improve our services and website experience

✔ Send relevant updates, if you opt-in to receive them

We never sell, rent, or trade your personal information.

3. How We Store & Protect Your Data

Your data is stored securely and only accessible by authorised personnel.

Any notes or records are kept confidential and stored in a secure system.

We comply with GDPR and relevant data protection laws to ensure your information is handled responsibly.

4. Sharing Your Information

We do not share personal information with third parties, except:

If legally required (e.g., safeguarding concerns or legal requests)

With your consent (e.g., when liaising with schools or healthcare professionals on your behalf)

5. Your Rights

Under data protection laws, you have the right to:

✔ Request access to your personal data which will be held for 6 years from the last session date

✔ Request corrections to inaccurate information

✔ Request deletion of your data (except where legally required to retain it)

✔ Withdraw consent for communications at any time

6. Cookies & Website Tracking

Our website may use cookies to improve user experience. You can manage cookie preferences in your browser settings.

7. We are committed to protecting your personal data but if you have any concerns or complaints, we encourage you to contact us so that we can try to resolve your complaint but you're free to take your complaint to:

Information Commisioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow,

Chesire. SK9 5AF

website https://ico.org.uk

Telephone: 0303 123 1113

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 Email: pppathway.rm@gmail.com

📞 Phone: 07538 955539

🌍 Website: positiveparentingpathway.co.uk

Every parent needs a pathway - let me walk it with you

Privacy Policy

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